How to Cancel a Contract in FalconPro Real Estate Software: Step-by-Step Guide

How to Cancel a Contract in FalconPro Real Estate Software: Step-by-Step Guide

Introduction

Mistaken contract renewals or accidental contract creations are common scenarios in real estate management. FalconPro Real Estate Software provides a structured process for cancelling contracts, whether they are in draft, active, or renewed status. This guide explains how to properly cancel a contract in FalconPro Real Estate Software, including handling related receipts and restoring the correct contract status, ensuring your records remain accurate and compliant.

Cancelling a Contract in FalconPro Real Estate Software

Cancelling a Draft Contract

If you have just renewed or created a contract by mistake and it is still in draft status (no receipts or financial transactions have been recorded):

  • Simply open the contract.

  • Click Delete.

  • Confirm the deletion when prompted.

  • The draft contract will be removed, and the previous (old) contract will revert to active status1.

Cancelling a Contract with Receipts

If receipts or payments have already been recorded against the contract:

  1. Cancel Associated Receipts First

    • Go to the Receipts module.

    • Locate and cancel any receipts linked to the contract.

    • If a receipt has been posted to the General Voucher (GV), you must first unpost the GV before you can cancel the receipt.

    • When cancelling, you can choose to use today’s date or retain the original transaction date1.

  2. Delete the Contract

    • After all related receipts are cancelled, return to the contract.

    • Click Delete to cancel the contract.

    • The system will prompt for confirmation; proceed to complete the cancellation.

    • The previous contract will automatically revert to active status1.

Cancelling a Terminated Contract or Reverting Status

If you have terminated a contract by mistake and need to revert it:

  1. Contact FalconPro Support

    • Open the terminated contract.

    • Hold the Control key and double-click the contract to generate a one-time code.

    • Send this code to FalconPro support to receive a temporary password1.

  2. Edit Contract Status

    • Enter the password provided by support.

    • In the edit window, change the contract status back to Draft.

    • Save the changes.

    • Once the contract is in draft and has no receipts, you can delete it, restoring the previous contract to active status1.

Best Practices for Contract Cancellation

  • Always cancel associated receipts before attempting to delete a contract with transactions.

  • If you terminate a contract by mistake, use the support-assisted password process to revert status.

  • Document the reason for cancellation or status change for audit and compliance.

  • Ensure only authorized users perform contract cancellations to maintain data integrity.

Conclusion

Cancelling a contract in FalconPro Real Estate Software is a straightforward process when following the correct steps. Whether the contract is a draft, has receipts, or was terminated by mistake, FalconPro provides the tools and support needed to maintain accurate contract records. Always ensure all related financial transactions are handled before cancellation, and leverage the support team for status reversals when necessary.

Frequently Asked Questions (FAQ)

Q1: Can I delete a contract if receipts have already been posted?
A: No, you must first cancel all associated receipts and unpost any related GVs before deleting the contract.

Q2: What if I terminated a contract by mistake?
A: Contact FalconPro support, generate a one-time code, and use the provided password to revert the contract status to draft for correction.

Q3: Will deleting a draft contract affect the previous contract?
A: No, deleting a draft contract will automatically revert the previous contract to active status.

Q4: Is it possible to cancel a contract without FalconPro support?
A: You can cancel draft contracts or those without receipts yourself. For terminated contracts, support assistance is required.

Q5: What documentation should I keep when cancelling contracts?
A: Always record the reason for cancellation or status change for audit purposes and future reference.

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