User Administration in FalconPro Real Estate Software: Complete Setup and Permissions Guide

User Administration in FalconPro Real Estate Software: Complete Setup and Permissions Guide

Introduction

User administration is a cornerstone of secure and efficient operations in FalconPro Real Estate Software. With robust controls for user creation, roles, permissions, and access restrictions, FalconPro Real Estate Software empowers administrators to manage their teams with precision. This guide provides a comprehensive walkthrough of user administration, from adding new users to customizing permissions, ensuring your organization meets best practices for real estate software solutions in the UAE.


User Account Management and Personalization in FalconPro Real Estate Software

Changing Passwords and Interface Customization

  • Each user can change their password directly from their profile by entering the old and new passwords.

  • Users can personalize the software interface by selecting different color themes-such as blue, pink, or dark mode-to suit their preferences or moods.

  • The layout of menus and navigation can be adjusted, allowing users to view all options in a single window, hide sidebars for a full-screen experience, or display only the modules they frequently use1.


Adding Users and Creating Roles

Step-by-Step User Creation

  • Administrators access the User Administration panel via the File menu.

  • All existing users are displayed, and new users can be added by clicking “New.”

  • When adding a user, assign a username and an initial password (by default, the password matches the username; users should change it upon first login).

  • Assign a color theme and set file attachment size limits (e.g., restrict scanned document sizes to 8 MB per file for storage efficiency)1.

Role and Permission Assignment

  • Create custom roles (rules) for specific job functions, such as “Legal HR,” “Employee Claims,” or “Accountant.”

  • Assign each role only the necessary modules and program access-such as employee management, maintenance, legal history, or contract history.

  • Add users to roles and specify which screens, programs, or reports they can access.

  • Rights can be copied from one user to another, streamlining the onboarding of new team members with similar responsibilities1.


Fine-Tuning User Permissions and Approvals

Granular Access Controls

  • Administrators can grant or revoke permissions for each user, such as the ability to:

    • Cancel or modify checks

    • Adjust contacts

    • Access specific modules like leasing, HR, or legal

  • Rights can be removed or reassigned at any time, ensuring only authorized personnel maintain access to sensitive operations.

  • If a user needs identical rights as another, the system allows copying all permissions, approvals, and dashboards from one user to another for consistency and efficiency1.

Approvals and Master File Access

  • Approvals can be tailored for each user, specifying which actions require higher-level authorization.

  • Access to master files (e.g., property types, HR categories) can be restricted to certain users or roles, ensuring data integrity and compliance.


Property and Data Access Restrictions

Building and Data Visibility

  • User access can be limited to specific properties or buildings. For example, a user may be allowed to view and manage only certain buildings, communications, or payments.

  • This restriction ensures that users see only the information relevant to their responsibilities, enhancing data security and operational focus.

  • If a user makes payments not linked to their assigned buildings, those transactions remain invisible to them, maintaining strict data compartmentalization1.


Managing Licenses, Remote Access, and Device Control

License Management

  • Each device is assigned a unique license number.

  • Administrators can manage licenses, including deleting or reassigning them, to control which devices can access the software.

  • Remote access permissions can be granted or withheld for each user, allowing or restricting access from outside the office as needed1.


Customizing Reports and Dashboard Access

Report and Module Assignment

  • Assign specific reports or modules to each user or role, ensuring that team members access only what they need.

  • For example, an accountant may see only payment vouchers, invoices, and journal vouchers, while a leasing agent may have access solely to leasing contracts and tenant records.

  • The system dynamically displays only the non-assigned modules for easy addition or removal1.


Best Practices for User Administration

  • Regularly review user roles and permissions to ensure compliance and security.

  • Limit access to sensitive modules and data to only those who require it.

  • Utilize the copy rights feature to maintain consistency across similar roles.

  • Monitor user activity logs to track login times, actions, and changes for audit purposes.

  • Update license assignments and remote access settings as team members join, leave, or change roles.


Conclusion

User administration in FalconPro Real Estate Software is designed for flexibility, security, and efficiency. By leveraging detailed role-based permissions, data access controls, and customizable user experiences, administrators can ensure that each team member has the right tools and access to perform their job-nothing more, nothing less. Mastering these features is essential for any organization aiming to optimize its real estate management solutions and protect sensitive information.


Frequently Asked Questions (FAQ)

Q1: How do I add a new user in FalconPro Real Estate Software?
A: Go to File > User Administration, click “New,” enter the username and initial password, assign roles, and set permissions as needed.

Q2: Can I limit a user’s access to specific buildings or properties?
A: Yes, you can restrict each user to view and manage only selected buildings, communications, and payments, ensuring data compartmentalization.

Q3: How can I copy permissions from one user to another?
A: Use the copy rights feature in User Administration to duplicate roles, approvals, and dashboards from one user to another.

Q4: What are roles and how do they work?
A: Roles (rules) are custom sets of permissions for specific job functions. Assign users to roles to control the modules, screens, and reports they can access.

Q5: Can I control remote access for users?
A: Yes, administrators can enable or disable remote access for each user and manage device licenses accordingly.

Q6: How do I monitor user activity?
A: Administrators can view user login times, actions performed, and changes made within the User Administration panel.

Q7: Can I set file upload limits for users?
A: Yes, you can specify the maximum file size for attachments per user to optimize storage and ensure compliance.